Contact Us

Contact Us – we’d love to hear from you.

At Tuscany Suites & Casino, we are dedicated to providing exceptional service and ensuring that your experience with us is unforgettable. Whether you need to contact us about questions regarding our amenities, need assistance with your reservation, or want to plan an event, our team is here to help. Please feel free to reach out to us using the information below.

General Inquiries

For general information about Tuscany Suites & Casino, including details about our accommodations, dining options, casino, and amenities, please contact our main line:

Phone: (702) 893-8933
Email: info@tuscanylv.com

Our friendly staff is available 24/7 to assist you with any inquiries you may have.

Reservations

To make a reservation or modify an existing booking, please contact our reservations department:

Phone: (877) 887-2261
Email: reservationsinbox@tuscanylv.com

You can also book directly through our website for the best rates and exclusive offers.

Meetings & Events

If you are interested in hosting a meeting, conference, wedding, or special event at Tuscany Suites & Casino, our events team is ready to assist you with planning and coordination:

Phone: (702) 947-5910
Email: sales@tuscanylv.com

Visit our Meetings & Events page for more information about our versatile event spaces and exceptional services.

Dining & Entertainment

For information about our restaurants, lounges, and entertainment options, or to make a dining reservation, please contact our dining services team:

Phone: (702) 893-8933

Casino

For questions or information about our casino, including gaming options and promotions, please contact our casino services:

Phone: (702) 944-5980
Email: tuscanymktg@tuscanylv.com

Mailing Address

Tuscany Suites & Casino
255 E Flamingo Rd
Las Vegas, NV 89169

Social Media

Stay connected with us on social media for the latest news, special offers, and event updates:

Facebook: Tuscany Suites & Casino
Twitter: @tuscanylv
Instagram: @tuscanylv

We look forward to hearing from you and welcoming you to Tuscany Suites & Casino.

 

Tuscany Suites and Casino

255 East Flamingo Road
Las Vegas, Nevada 89169-4708
Main: (702) 893-8933
Fax: (702) 947-5994

Hotel

Reservations

Phone: (877) 887-2261
Fax: (702) 947-6053
reservationsinbox@tuscanylv.com

Bell Desk/Valet

Phone: (702) 893-8933

Conferences/Catering
Phone: (877) 887-2263
sales@tuscanylv.com

Group Sales

10 or More Rooms
Phone: (877) 887-2263
Fax: (702) 732-2564
sales@tuscanylv.com
Proposal Request

Weddings

sales@tuscanylv.com

Casino

Player’s Club

Phone: (702) 893-8933

Box Office

Phone: (702) 947-5981

Food and Beverage

Tuscany Gardens

Phone: (702) 947-5910

Pub 365

Phone: (702) 944-5084

Marilyn’s Cafe

Phone: (702) 893-8933

General

Employment

Job Hotline: (702) 947-5954

Join Our Players Club

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Request For Proposal

If you are interested in hosting an upcoming Las Vegas meeting, wedding or special event at the Tuscany Suites and Casino, please complete the online form below and member of our Sales Team will contact you to discuss our services and facilities.

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Spa Policy

Each session includes a 5 minute pre-interview and 5 minutes re-dress period.
Cancellation policy - We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored: 24 hour advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged the full amount of your appointment. This amount must be paid prior to your next scheduled appointment.

No-shows OR cancelling 3 hours before your appointment - Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a "no-show", and will be charged the full amount for their "missed" appointment. Same rule goes for last minute cancellation (not cancelling 3 hours before your appointment time).

Late Arrivals - if you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the "full" session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time. If you have a preference between a male or female therapist please let us know upon booking. If preference is not specified at the time of booking then we will book according to our availability. If a client refuses a service they will still be charged the full amount. This will be considered as a last minute cancellation.

Coupons, loyalty card and other discounts cannot be used with Gift Certificates. Gift certificate can be used Monday-Saturday between 8am - 5 pm ONLY. Gift Certificates are NOT redeemable for cash and cannot be returned for a cash refund. Anything added, that causes the total price to exceed the amount of the gift certificate must be paid with either cash or credit card. We are not responsible for lost or stolen gift certificates/card. (gift certificate must be present at time of purchase to redeem.)

Tuscany players comp $100 comp = $60 spa value - please have your comp slip ready before coming to your appointment. Players Comp are NOT redeemable for cash and cannot be returned for a cash refund. Anything added, that causes the total price to exceed the amount of the players comp must be paid with either cash or credit card.

Locals and frequent guests, don't forget to ask for your loyalty card! With this card, get your 11th (1 hr-$60 value) massage for free! 1 stamp for every $60 or $100 players comp spent. expires after 1 year from date of first stamp. NOT redeemable for cash and cannot be returned for a cash refund. Anything added, that causes the total price to exceed the amount of the players comp must be paid with either cash or credit card. card with 10 valid stamps must be present at time of purchase to redeem. We are not responsible for lost or stolen card.

Tuscany employees - 50% off Regular Spa Price (m-sa 8-5p) please make sure to bring your employee id as proof of employment. Must book in advance.

*Spa Prices and discounts are subject to change without notice.
Add on and spa package products are subject to availability.
Spa Specials and Discounts cannot be combined with any other discounts, promotion or coupons.

  • Pool Cabana Reservations

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    • Cabana Reservations are not confirmed until a call-back from a Tuscany Representative is received. You must be a hotel guest to reserve Cabanas. A major credit card is required to reserve Cabanas and for Cabana Check-In. A credit card authorization of $150.00 will be obtained for charging privileges. Registered guests are obligated to pay all charges posted to the cabana prior to leaving for the day. For Cabana Packages applicable sales tax is included. 22% service charge will be collected upon booking Cabana Package. Cabana host hours may vary and exclusive pool food menu is available only during hosted hours. Maximum occupancy for our large cabana is 12 guests. Maximum occupancy for our small cabana is 8 guests. Cabana reservations require a 72 hour prior to scheduled arrival cancellation. Timely cancellations will result in a full refund of the deposit. Cancellations received with less than 72 hours’ notice will result in forfeiture of the deposit. Management reserves all rights.
    • The health and safety of our guests is our top priority. We follow all CDC capacity mandates and guidelines.
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  • Table Reservations

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    • Reservations are not confirmed until a confirmation call is received. $100 Deposit required. If you do not arrive within 20 minutes after your reservation time, we reserve the right to cancel your reservation.
    • The health and safety of our guests is our top priority. We follow all CDC capacity mandates and guidelines.
    • This field is for validation purposes and should be left unchanged.