Privacy Policy

The Tuscany Suites and Casino respects and values your rights to privacy

The Tuscany Suites and Casino respects and values your rights to privacy and makes every effort to ensure that your privacy is safeguarded. The following information is intended to describe the policies followed by The Tuscany Suites and Casino to protect your privacy. Further information as to any issue or concern which is not covered by this statement of the Tuscany Suites and Casino’s Privacy Policy can be obtained by writing to The Tuscany Suites and Casino at the address set forth below, attn: Privacy Policy.

By using www.tuscanylv.com you accept the practices described in this Privacy Policy.

When you book a reservation with The Tuscany Suites and Casino, we ask for your name, address, e-mail address, phone number, fax number, and credit card information. We may also ask for information related to the type of room you are requesting so we can provide better service and make your stay a more enjoyable one. If you are making a reservation for air transportation or car rental and access those business through our web site, those arrangements are made directly with those companies and those other service providers are third parties and have their own separate privacy policies.
If your reservation is made as part of or in connection with a group, meeting, or event, we will provide your name and dates of stay to the group, meeting or event planner or organizer.
Because your privacy is important to us, you may request to be removed from our list of e-mail subscribers at any time by utilizing the instructions to unsubscribe.

HOW WILL WE USE THE INFORMATION YOU PROVIDE?

The information you provide will be used by The Tuscany Suites and Casino to process your reservation, to provide the services and products you have purchased and to contact you to confirm your reservation and to provide you with any important updates regarding your reservation. We encourage you to review the privacy policies of any travel suppliers whose services or products your access through The Tuscany Suites and Casino. Our web sites may provide links to third party sites. Since we do not control those websites, and we encourage you to review the privacy policies of these third party sites. We will also disclose personal information when required by law, in response to any demand by law enforcement or other appropriate government authorities, or if the personal information is pertinent to a legal proceeding or court action.

YOUR INFORMATION IS PROTECTED

The Tuscany Suites and Casino takes extra care to ensure that your customer data is not used in any way that you have not approved. The Tuscany Suites and Casino does not lease, sell, trade, or give your email address or other personal information to any third parties for their direct marketing purposes. To prevent any unauthorized access, your credit card information is sent securely from your browser to our reservations office using our secure web server and encrypted email. Your credit card numbers are used only for payment processing and are not retained for marketing purposes. No credit card information is stored on the web server. We also request that you do not send us any sensitive information via email. Credit card information should only be provided to us via the online reservation form, which encrypts your credit card information to ensure your security.

USE OF COOKIES

A “Cookie” is a string of electronic information that your web browser uses to store information as you click from page to page on a website. Cookies do not contain your name, address, telephone number, email address, credit card number, or any other information that personally identifies you. The use of cookies is an industry standard and cookies are used by most major commercial websites. We use cookies to keep track of the effectiveness of our Internet site and links to our Internet site and of our advertising and marketing programs. You may adjust your browser to deny the acceptance of cookies, however, you may not be able to use some of the features of the web site.

TERMS OF USE

When you access the Tuscany Suites and Casino website, you acknowledge that you have read, understand, and agree to the Tuscany Suites and Casino Privacy Policy and that the laws of the State of Nevada shall be applicable regarding any disputes. You are also aware that electronic transmissions are considered to be public rather than private media and that any information you provide is considered to be the property of the Tuscany Suites and Casino. You agree that the Tuscany Suites and Casino will not be held liable for any loss, injury, or other damage that arises from the use of this site, including the dissemination of information that is provided by other parties contributing to this site. The Tuscany Suites and Casino also reserves the right to change, at any time, any of the terms and conditions and to modify, add, or remove sections of this privacy Policy. If you do not agree with the terms and conditions of this privacy policy, we ask that you refrain from using this website and we will provide other means for you to book your reservations and or obtain information about our resort.

CHANGES TO OUR PRIVACY POLICY

From time to time, we may change or update our privacy policy. If the privacy policy is changed, this page will be updated. You will not be provided with any other notice of such changes. You will need to check this page to see if there have been any changes to our privacy policy.

CONTACT INFORMATION

This information is provided by: The Tuscany Suites and Casino, whose address is: 255 East Flamingo Road, Las Vegas, NV 89169.

Phone numbers are 702-893-8933 or 1-877-887-2261.

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Request For Proposal

If you are interested in hosting an upcoming Las Vegas meeting, wedding or special event at the Tuscany Suites and Casino, please complete the online form below and member of our Sales Team will contact you to discuss our services and facilities.

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Spa Policy

Each session includes a 5 minute pre-interview and 5 minutes re-dress period.
Cancellation policy - We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored: 24 hour advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged the full amount of your appointment. This amount must be paid prior to your next scheduled appointment.

No-shows OR cancelling 3 hours before your appointment - Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a "no-show", and will be charged the full amount for their "missed" appointment. Same rule goes for last minute cancellation (not cancelling 3 hours before your appointment time).

Late Arrivals - if you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the "full" session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time. If you have a preference between a male or female therapist please let us know upon booking. If preference is not specified at the time of booking then we will book according to our availability. If a client refuses a service they will still be charged the full amount. This will be considered as a last minute cancellation.

Coupons, loyalty card and other discounts cannot be used with Gift Certificates. Gift certificate can be used Monday-Saturday between 8am - 5 pm ONLY. Gift Certificates are NOT redeemable for cash and cannot be returned for a cash refund. Anything added, that causes the total price to exceed the amount of the gift certificate must be paid with either cash or credit card. We are not responsible for lost or stolen gift certificates/card. (gift certificate must be present at time of purchase to redeem.)

Tuscany players comp $100 comp = $60 spa value - please have your comp slip ready before coming to your appointment. Players Comp are NOT redeemable for cash and cannot be returned for a cash refund. Anything added, that causes the total price to exceed the amount of the players comp must be paid with either cash or credit card.

Locals and frequent guests, don't forget to ask for your loyalty card! With this card, get your 11th (1 hr-$60 value) massage for free! 1 stamp for every $60 or $100 players comp spent. expires after 1 year from date of first stamp. NOT redeemable for cash and cannot be returned for a cash refund. Anything added, that causes the total price to exceed the amount of the players comp must be paid with either cash or credit card. card with 10 valid stamps must be present at time of purchase to redeem. We are not responsible for lost or stolen card.

Tuscany employees - 50% off Regular Spa Price (m-sa 8-5p) please make sure to bring your employee id as proof of employment. Must book in advance.

*Spa Prices and discounts are subject to change without notice.
Add on and spa package products are subject to availability.
Spa Specials and Discounts cannot be combined with any other discounts, promotion or coupons.

  • Pool Cabana Reservations

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    • Cabana Reservations are not confirmed until a call-back from a Tuscany Representative is received. You must be a hotel guest to reserve Cabanas. A major credit card is required to reserve Cabanas and for Cabana Check-In. A credit card authorization of $150.00 will be obtained for charging privileges. Registered guests are obligated to pay all charges posted to the cabana prior to leaving for the day. For Cabana Packages applicable sales tax is included. 22% service charge will be collected upon booking Cabana Package. Cabana host hours may vary and exclusive pool food menu is available only during hosted hours. Maximum occupancy for our large cabana is 12 guests. Maximum occupancy for our small cabana is 8 guests. Cabana reservations require a 72 hour prior to scheduled arrival cancellation. Timely cancellations will result in a full refund of the deposit. Cancellations received with less than 72 hours’ notice will result in forfeiture of the deposit. Management reserves all rights.

    • The health and safety of our guests is our top priority. We follow all CDC capacity mandates and guidelines.
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  • Table Reservations

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    • Reservations are not confirmed until a confirmation call is received. $100 Deposit required. If you do not arrive within 20 minutes after your reservation time, we reserve the right to cancel your reservation.

    • The health and safety of our guests is our top priority. We follow all CDC capacity mandates and guidelines.
    • This field is for validation purposes and should be left unchanged.