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guest FAQs
Q: Has Tuscany Suites and Casino experienced any confirmed cases of Coronavirus (COVID-19)?
A: No, there are no confirmed cases of the Coronavirus (COVID-19).
Q: Is the casino being cleaned?
A: Yes! We have increased all cleaning protocols, including disinfecting frequently touched objects and surfaces—and this will continue even when we reopen.
We have upgraded to the most effective hospital-grade disinfectant products and are currently disinfecting all surfaces, including the carpets, air ducts, vents, restrooms, gaming machines, chairs, barstools, and everything from top to bottom. We will also be adding hand sanitizer dispensers to all public restrooms.
Also, we will continue to follow the guidelines from the CDC and OSHA to ensure we are doing our part to keep everyone as safe as possible. Safety and the well-being of our guests, employees, and family is our top priority, and we are doing everything possible to ensure this happens. We are also conducting demos and research to find new and improved disinfectants to help fight this virus.