Q: Has Tuscany Suites and Casino experienced any confirmed cases of Coronavirus (COVID-19)?
A: No, there are no confirmed cases of the Coronavirus (COVID-19).
Q: Is the casino being cleaned?
A: Yes! We have increased all cleaning protocols, including disinfecting frequently touched objects and surfaces — and this will continue even when we reopen.
We have upgraded to the most effective Hospital-Grade disinfectant products and are currently disinfecting all surfaces, including the carpets, air ducts, vents, restrooms, gaming machines, chairs, barstools, and everything from top-to-bottom. We will also be adding hand sanitizer dispensers to all public restrooms.
Also we will continue to follow the guidelines from the CDC and OSHA to ensure we are doing our part to keep everyone as safe as possible. Safety and the well-being of our guests, employees, and family is our top priority and we are doing everything possible to ensure this happens. We are also conducting demos and research to find new and improved disinfectants to help fight this virus.
Q: When will Tuscany Casino reopen?
A: We are Opening June 4th, 2020 at 4am
Q: What happens to scheduled events and promotions?
A: All events and promotions are postponed or canceled at this time. We will announce updated information as we approach our reopening.
Q: What happens to existing offers while the casino is closed? When can guests start receiving new offers?
A: Upon the casino reopening, new offers will be sent out.
Q: What happens to my Tuscany Players Club membership/status?
A: All Tuscany Players Club cards will remain active along with membership/status until December 31, 2020.
Edson - Reviewed 2 years ago
Ezekiel - Reviewed 2 years ago
Beautiful, loved it, clean rooms, friendly service.
Shirley - Reviewed 1 year ago